Shipping

Yes, we offer worldwide shipping, and it's free shipping. We ship most of our Statue via DHL, but we can ship the package as per your preferred shipping carrier.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers and local courier partners. If you have any further queries please contact us.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

• Preserve the statues in the glass cabinet.

• Statues should be placed in a dry, dust-free environment

• Avoid touching statues with your bare hands, especially the faces.

• Statues are best kept indoors, away from direct sunlight, at room temperature.

• In case of any damages and repair, we highly recommend you to seek help from an expert or please get in touch with us.

Yes, upon request, Consecration and Mantra fill-in services are available. We usually take all the statues to the Monastery near Boudha, Kathmandu. If you have any preferred monastery, please let us know. We will try our best to have the Statue blessed at the monastery of your choice. The charges depend on the size of the figure. We need 2-3 days to complete the auspicious ceremony.

Statues will last a lifetime. Our sculptures are made to last the testament of time.

The statues are made in Nepal. Our artists are from Patan, Nepal, and they belong to the Newari Ethnic group; they are the pioneers when it comes to Nepali statue-making.

All our statues are made of a Copper alloy. Most sculptures are gilded or plated in genuine 24k gold and embellished with semi-precious stones to decorate the Statue.

Because of the delicacy of the statues, we pack all our figures in multiple layers of bubble wrap and pack them in a sturdy wooden box for safe travel.

Your orders may be subject to customs and duty depending upon your country's rules and regulations. We are not liable for any customs or duties charged in your country. We are not responsible for delays due to customs.

Payment

Buy Now, Pay Later lets customers pay off purchases over time. Termatree has partnered with Klarna and ShopPay to give you the flexibility to pay off your orders in interest-free payments spread over 12 months.

Option 1: If the customer has a billing address in the United States and is signed up for Shop Pay to qualify for the installments. Shop Pay Installments offers customers several payment schedules based on the order amount:

Pay in 2: For orders between $35 USD and $50 USD, customers can make two biweekly payments with no interest or additional fees.

Pay in 4: For orders between $50 USD and $999.99 USD, customers can make four biweekly payments with no interest or additional fees.

Monthly Installments: For orders between $150 USD and $30,000 USD, customers can choose monthly payments. These payments are interest-bearing with an APR ranging from 0% to 36% and can be paid over three, six, or twelve months depending on the purchase amount23. For orders exceeding $20,000 USD, a down payment is required, and the remaining balance is split into monthly installments.

Here's a summary of the payment schedules:

Plan Type

Purchase Amount

Payment Details

Interest & Fees

Pay in 2

$35-$50 USD

Two biweekly payments

No interest

Pay in 4

$50-$999.99 USD

Four biweekly payments

No interest

Monthly

$150-$30,000 USD

Monthly payments

0 - 36% APR


For orders over $20,000, a down payment is required, and the remaining amount is paid in monthly installments

So, if your total care value, including taxes, shipping, and fees comes out to be $25,000 you’d be required to pay a downpayment and monthly installments. Here's how it works:

Down Payment: The customer pays $5,000 USD upfront.

Monthly Installments: The remaining $20,000 USD is split into equal, interest-bearing monthly payments. The interest rate can range from 6% to 36% APR, and the payment term can be three, six, or twelve months, depending on the options available at checkout.

For example, if the customer chooses a 12-month payment term with an APR of 15%, the monthly payment would be approximately $1,776.01 USD. However, the exact monthly payment will depend on the APR and payment term selected during checkout.

Option 2: If you’re a buyer in Australia, Spain, the United States, or the United Kingdom, you can pay for certain items on Etsy in installments with Klarna. Read Klarna’s Terms and Conditions

If you’re using Klarna via Etsy, the steps are as follows:

  1. Select Buy it Now or Add to cart on a listing
  2. Select Klarna as the payment method
  3. Go to Proceed to Checkout
  4. Review the order and select Go to Klarna
  5. Create or sign in to a Klarna account
  6. Agree to Klarna's terms and conditions
  7. Enter the required information
  8. Review the order on Etsy again and select Submit Order

Available Klarna payment options

Pay in 30 days: Users will receive an email with instructions for how to pay the Klarna invoice in 30 days 

Pay in installments: Users can pay in installments over time

If you’re using Shop Pay, please use the following steps: 

  1. Select the Shop Pay button on the product page, in your cart, or at checkout 
  2. Enter your email address or select the passkey icon 
  3. If you selected the passkey icon, follow the prompts to sign in. If you set up Shop Pay, enter the six-digit SMS verification code sent to your phone and complete your order

When you choose Shop Pay Installments at checkout, you're applying for a loan through Affirm. If approved, then your purchase will be split into several smaller payments. You'll make your payments to Affirm, either bi-weekly or monthly, depending on the plans available for you to choose at checkout.

When using Shop Pay, including Shop Pay Installments, the delivery time for your items is not directly affected by the payment method. Instead, delivery times can range from a few days to several weeks, depending on the destination and shipping method.

Customer support

WhatsApp us at +977 9813655420

Send a message

Email us at termatree@gmail.com